Frequently Asked Questions
Everything you need to know about your Paire experience.
How do I determine the right size for me?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a tailored look.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging. Exchanges are free, while returns for a refund may be subject to a small processing fee.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days. Once your order ships, you will receive a tracking number via email to monitor its progress.
Where are your garments manufactured?
At Paire, we partner with ethical factories that prioritize fair wages and sustainable production methods. Detailed information about our supply chain can be found on our Sustainability page.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my Paire items?
To ensure longevity, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid bleach and tumble drying to preserve the fabric integrity.